Privacy Policy – Dulac Dental Of Springfield

1. Introduction

Dulac Dental of Springfield (“we,” “our,” or “us”) is committed to protecting your personal health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. This policy explains how we collect, use, disclose, and protect your information, as well as your rights regarding your data.

2. Information We Collect

We collect and maintain PHI to provide dental care and related services, including:

Name, date of birth, contact details (phone, email, address)
Medical and dental history
Insurance and payment details
Treatment plans and progress notes
Communication preferences

3. How We Use Your Information

We may use your PHI for:

Providing dental care and treatment
Processing insurance claims and payments
Scheduling and confirming appointments
Notifying you about treatment plans and health reminders
Complying with legal obligations (e.g., public health reporting)

4. How We Share Your Information

We do not sell or share your PHI for marketing purposes. However, we may disclose your information:

To insurance providers for payment processing
To specialists or other healthcare providers involved in your treatment
To comply with legal or regulatory requirements
To authorized family members or caregivers with your consent

5. Patient Communications & Text Messaging

By providing your phone number, you consent to receive appointment reminders, follow-up communications, and important updates via text message, email, or phone.

Opting Out: You can opt out at any time by replying “STOP” to a text message or contacting our office.
Data Rates: Standard message and data rates may apply.
Security: While we take measures to protect your information, text messaging is not a fully secure communication method, and you accept associated risks.

6. Your Rights Under HIPAA

As a patient, you have the following rights regarding your PHI:

Right to Access: Request copies of your medical records.
Right to Amend: Request corrections to your records.
Right to an Accounting of Disclosures: Ask for a list of entities with whom we’ve shared your PHI.
Right to Request Restrictions: Limit how we use or disclose your information.
Right to Confidential Communications: Request contact through specific methods.
Right to File a Complaint: Report any HIPAA violations to our office or the U.S. Department of Health and Human Services (HHS) Office for Civil Rights.

7. Data Security Measures

We implement security protocols to safeguard your information, including encryption, secure storage, and access controls. However, we cannot guarantee absolute security.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website or upon request.

9. Contact Information

If you have any questions about this policy or your rights, please contact:

Dulac Dental of Springfield
6124 Brandon Ave,
Springfield, VA 22150
(703) 596-4891

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